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Western Ag Enterprises: Boosting Logistics Efficiency with Go To Truckers

Western Ag Enterprises

Background

Western Ag Enterprises, an agricultural company based in Tolleson, AZ, faces significant challenges in managing their logistics and transportation needs. With a shipping department consisting of only 10 people handling the entire logistics process, they struggle with communication issues, securing last-minute load capacity, and reducing transportation costs

The Challenge

Before partnering with us, Western Ag Enterprises relied on a single freight broker company, resulting in very high transportation rates and inconsistent truck availability. The lack of alternative freight broker providers increased logistical costs, causing significant product delivery delays and directly impacting their daily operations and financial performance. This led to a high-stress level for our client, who felt overwhelmed by the multiple responsibilities associated with their role and urgently needed a reliable partner to manage the excess workload and ensure smooth communication.

The Solution

In August 2022, we began building a relationship with Western Ag Enterprises. By March 2023, we had completed 77 shipments for them, providing quick quotes and continuous communication through various channels. Our adaptability and responsiveness were crucial in meeting the client’s requirements, including quotes for hot shot trucks and comparing different trailer options.

Canal Liners & Linings
Canal Liners & Linings

Implementation

The implementation process involved understanding Western Ag Enterprises’ operational process in detail, including familiarizing ourselves with their routes and the complexity of their facilities. One of the main obstacles was building a reliable network of carriers, especially in Arizona, where truck capacity could be limited. Another challenge was aligning pricing strategies to meet the client’s expectations, offering the lowest cost per mile.

Results

Western Ag Enterprises experienced several key improvements due to our services:

  • Time Efficiency: The client could focus on other critical tasks related to their role while we resolved their last-minute load issues.
  • Rate Stability: Several routes maintained stable rates, contributing to cost predictability.

Long-Term Benefits

Over the year, we became integral to Western Ag Enterprises’ shipping operations. The client saved considerable time by relying on a partner who understood their logistical nuances, allowing them to streamline their processes and focus on their core business.

Client Feedback

“We are Glad we are associated with Go To Truckers! As a new customer, we are very happy with the outstanding service. Every single detail was taken care of from beginning to end. Carlos Rivero was a pleasure to work with and was outstanding with follow-up. He was efficient and organized, keeping communication open between our office, vendors, and all the companies involved. Looking forward to many more shipments and working with Carlos!” – Shipping Manager at Western Ag Enterprises

Future Collaboration

Western Ag Enterprises looks forward to continuing our collaboration, with plans to centralize less-than-truckload (LTL) shipments and increase inbound routes. Our tracking service has been crucial in keeping receivers informed about carrier locations, further enhancing their logistics efficiency, security, and trust.

Anecdote

A notable example of our commitment to Western Ag Enterprises occurred when the client urgently needed a truck for a weekend pickup. Within minutes, we coordinated transportation, ensuring the product was delivered by Monday morning to keep production on track.

Supporting Western Ag Enterprises in their logistical process is highly satisfying because we see our value proposition becoming tangible. At Go To Truckers, we understand how crucial it is to reduce transportation costs and ensure reliable shipments, especially during critical times. That’s why we are dedicated to thoroughly vetting carriers, prioritizing quick responses, and always seeking the best market rates.

By partnering with us, Western Ag Enterprises experienced real relief from the stress of tracking carriers and enjoyed greater predictability in their loads. This reduced potential claims and losses and optimized their logistical costs.

At Go To Truckers, we don’t just manage your shipments; we transform your logistics experience into a competitive advantage. We are excited to have been part of this success story and demonstrated that our quality of service backs our value proposition.


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