FAQ
At GO TO TRUCKERS , we take great care in selecting and vetting carriers to ensure the highest level of reliability and service for our customers. Our rigorous vetting process involves several key steps:
-Validating Carrier Authority: We verify carriers’ authority on SAFER WEB to ensure it is active and authorized for property transportation. We also check their safety records to ensure satisfactory performance.
-Verifying Company Affiliation: We confirm that the dispatcher or driver we are working with is affiliated with the registered carrier by contacting the phone number provided on SAFER WEB.
-Minimum Active Authority Period: Carriers must have an active authority for at least 6 months without any revocations, demonstrating their stability and commitment to the industry.
-Third-Party Software Checks: We utilize reputable third-party software such as SAFER WATCH and CARRIER ASSURE to further assess carrier trustworthiness. These tools help us identify any instances of double brokering, load hostage situations, lack of communication, or underperforming records.
-Insurance Verification: We go the extra mile to ensure carriers have proper insurance coverage. We contact their insurance provider to verify the policy’s active status, confirm that the transported products are not excluded, and validate that the liability coverage adequately matches the value of the goods being transported. We also verify that the VIN numbers of their trucks and trailers are covered under the policy. If we are moving refrigerated loads we make sure reefer breakdown it is included under the policy.
-Performance Tracking: We closely monitor the on-time performance of all carriers in our network. Carriers are ranked based on their performance, and those with consistent late pickups or deliveries, or a history of poor communication, are automatically excluded from our carrier network.
But our commitment to security doesn’t stop there. We have implemented an additional measure to further reduce risks. We gather crucial information, including driver name, phone number, truck number, and trailer number, and share this data with our customers. This allows our customers to verify that the assigned driver is indeed the one who picks up their load, minimizing the risks of theft or double brokering.
By following these meticulous steps, we build a network of trusted carriers that consistently deliver exceptional service and reliability. Your shipments are in safe hands, allowing you to have peace of mind and confidence in our freight brokerage services.
At GO TO TRUCKERS, we prioritize the protection of your cargo throughout its transportation journey. That’s why we require all our carriers to maintain comprehensive insurance coverage that safeguards your valuable goods. Here’s a breakdown of the insurance types we require and the purpose they serve:
General Liability Insurance ($1M): This insurance coverage protects against claims for bodily injury, property damage, or personal injury that may arise during the transportation process. It provides an extra layer of security, ensuring that any unforeseen incidents are covered, giving you peace of mind.
Automobile Liability Insurance ($1M): This insurance type covers any damages or injuries that may occur due to accidents involving the carrier’s vehicles. It safeguards against third-party claims and provides financial protection in the event of an unfortunate incident on the road.
Cargo Insurance ($100K): Cargo insurance specifically covers the value of the goods being transported. In the unlikely event of loss or damage during transit, this insurance ensures that you are adequately compensated for the value of your cargo. It provides reassurance that your goods are protected against potential risks, including theft, accidents, or natural disasters.
In addition to the carriers’ insurance, we, as a freight broker, have taken an extra step to further enhance the protection of your cargo. We maintain a Contingency cargo insurance policy worth $100K. This policy acts as secondary insurance and safety net, providing an additional layer of coverage in the rare instance that a carrier’s insurance may fall short.
With our comprehensive insurance requirements and our own contingency cargo insurance, we go above and beyond to provide you with peace of mind and reassurance. You can trust that your valuable cargo is well-protected throughout the transportation process, ensuring a smooth and secure journey from start to finish.
Simplifying Transactions and Ensuring Timely Payments
At Go To Truckers, we understand the importance of timely and transparent payments for both our carriers and shippers. We strive to establish a smooth and efficient payment process that fosters trust and reliability. Here’s an overview of our payment terms and processes:
Shipper Payment Terms: As for our shippers, we have set our payment terms at net 15 days, demonstrating our commitment to timely and efficient transactions. However, we also consider previous payment history and credit records when determining the payment terms. Based on these factors, we may adjust the terms to a more flexible net 30 days, offering greater convenience and flexibility to our valued shippers.
Carrier Payment Terms: For our carriers, we offer flexible payment options to cater to their individual needs. Our standard payment terms are net 30 days from the date we receive the invoice, along with the necessary supporting documents such as proof of delivery (POD), invoice, and any additional receipts required. This allows carriers to receive payment within a reasonable timeframe.
Additionally, we understand that some carriers may require faster access to their funds. That’s why we offer Quick Pay options, where carriers can receive payment within 3 to 5 business days with a 5% discount on the total bill, providing a cost-effective and expedited payment solution.
At Go To Truckers, we prioritize the financial well-being of our partners and understand that reliable and timely payments are essential for a thriving business relationship. You can trust us to deliver on our payment commitments and maintain a seamless payment experience that supports your operations and contributes to your success.
Should you have any further questions or require additional information regarding our payment terms and processes, please feel free to reach out to our dedicated support team at invoices@gototruckers.com . We are here to assist you every step of the way and ensure a positive and hassle-free experience.
At Go To Truckers, we understand the importance of providing reliable and efficient solutions when it comes to claims and disputes. As a freight broker, we work closely with shippers and carriers to ensure a smooth and transparent process. It is crucial to note that while we are not motor carriers ourselves, we are well-versed in the regulations and requirements set forth by the Carmack Amendment and federal regulation 49 CFR part 370.
In the event of cargo loss or damage during transit, it is important to establish the party responsible for the physical possession of the freight. As per industry standards, the party holding the physical possession assumes liability for any cargo loss or damage (Motor Carrier). Our role as a freight broker is to assist in facilitating the claim process and act as a liaison between shippers and carriers.
Our dedicated team follows a standardized procedure to handle claims efficiently. We begin by validating the condition of the cargo at the time of tender and carefully verifying any damages incurred. We then initiate written communication with the motor carrier and their insurance provider, formally notifying them of the claim. Our notification includes a detailed description of the damage, asserting liability, and claiming a specific amount based on the shipper’s statement of loss.
Throughout the process, we diligently follow up with the carrier’s insurance to ensure that the claim is being processed promptly and accurately. We obtain a claim number and maintain active communication with the insurance company until a resolution is reached. In the rare instance that a claim is denied by the carrier’s insurance, we provide guidance and advise shippers on the necessary steps to further pursue recovery for their cargo loss.
At Go To Truckers, our commitment is to safeguard our clients’ interests and provide the necessary support during claims and disputes. We strive to expedite the resolution process while maintaining transparency and open communication with all parties involved.
Absolutely! At Go To Truckers, we take pride in the strong relationships we have built with our valued shippers and carriers. We have received numerous testimonials from satisfied clients who have experienced our exceptional service firsthand.
You can find a wide range of testimonials on our website at www.gototruckers.com , where shippers and carriers have shared their positive experiences working with us. These testimonials serve as a testament to our commitment to excellence and the trust we have earned from our clients.
In addition to our website testimonials, we encourage you to check out our Google reviews. We are thrilled to have an outstanding average rating of over 4.5 stars, making us one of the top-rated freight brokers in the industry. Our Google reviews provide further insights into the positive experiences our clients have had when partnering with us.
To access our customer testimonials and read our Google reviews, please visit https://g.page/r/CQwuYDEuHLNWEB0/review . We believe that hearing directly from our satisfied clients is a powerful way to build trust and confidence in our services.
At Go To Truckers, we are proud of the strong relationships we have established with our clients, and we are confident that their testimonials will showcase the quality and reliability of our freight brokerage services.
At Go To Truckers, we take pride in our commitment to delivering shipments on time, every time. We understand the importance of timely and reliable transportation, and we strive to exceed our customers’ expectations.
Through our diligent tracking and monitoring systems, we consistently maintain a track record ranging between 95% to 97% on-time performance. This demonstrates our dedication to efficiency and our ability to meet critical delivery deadlines.
We continuously work hard to maintain and improve our on-time delivery performance. Our team is dedicated to optimizing our logistics operations, leveraging advanced technologies, and collaborating closely with our trusted carriers to ensure smooth and timely deliveries.
We understand that punctuality is crucial to our customers’ success, and we aim to provide a seamless and exceptional customer experience. By choosing Go To Truckers, you can have confidence in our proven track record for on-time deliveries and our ongoing commitment to surpassing your expectations.
At Go To Truckers, we understand the challenges that can arise from capacity constraints or sudden surges in demand. We have developed a strategic approach to address these situations and ensure smooth and reliable transportation for our customers.
While we don’t handle every single lane across the United States, we prioritize delivering the highest value to our customers. To achieve this, we have established strong relationships with dedicated carriers for dry and refrigerated loads in key locations such as TX, CA, FL, GA, NJ, NC, and SC. These areas are our focus, allowing us to build a robust carrier network and provide consistent and reliable service.
Unlike simply posting a load on a loadboard and waiting for a truck, our commitment goes beyond that. We believe in building meaningful relationships with our carriers by offering them multiple loads on their preferred lanes. By understanding their preferences and needs, we create mutually beneficial partnerships. This approach not only ensures consistent capacity but also fosters trust and reliability between our team and our carriers.
In times of tight market conditions or increased demand, our carrier network remains strong and reliable. Our dedicated carriers prioritize working with Go To Truckers due to our ongoing commitment to providing them with consistent loads in their desired lanes. This means that even during challenging periods, we can maintain the capacity needed to meet our customers’ requirements.
Rest assured that when you choose Go To Truckers, you gain access to a reliable network of carriers and a team that is dedicated to delivering exceptional service, even in times of capacity constraints or surges in demand. We proactively manage these challenges through our strategic carrier relationships, ensuring that your freight is in capable hands and that your supply chain remains uninterrupted.
At Go To Truckers, we understand the importance of visibility and transparency when it comes to tracking and tracing your shipments. That’s why we have developed a streamlined process that utilizes our own tracking system, ensuring you have up-to-date information on the location of your freight.
With our innovative tracking system, we provide a seamless experience for both our carriers and customers. Carriers do not need to download any external app or go through complex procedures. Instead, they will automatically receive a text message once or twice a day, depending on our customer’s tracking update request. By simply clicking on the provided link, carriers can easily share their current location with us.
As soon as we receive the carrier’s update, we promptly transmit this information to our customers via email or text message, ensuring you are kept informed every step of the way. Our goal is to provide you with accurate and timely updates, giving you peace of mind and allowing you to plan and manage your supply chain more effectively.
To further enhance our tracking capabilities, we supplement our in-house system with manual dials when additional information is required. This ensures that we have a comprehensive understanding of the status and progress of your shipments.
In addition, if you need real time visibility we can track you loads by use third party apps, such as Macro Points, FourKites, and Truckstop Tracking System. This allows us to leverage their advanced tracking technologies and tap into their extensive network to further enhance the visibility of your freight.
With our comprehensive tracking and tracing process, you can trust that your shipments are in safe hands. We prioritize transparency, communication, and real-time updates to ensure that you have full visibility into the movement of your freight throughout its journey.
At GO TO TRUCKERS, we specialize in efficiently and safely transporting time-sensitive loads, particularly in the food industry. While we may not have extensive experience with overdimensional freight or hazardous materials, we excel in the handling and transportation of specialized cargo that requires utmost care and attention.
Our team understands the unique requirements and intricacies involved in shipping sensitive food items. We have established a solid network of carriers equipped with food-grade trailers specifically designed to maintain the integrity of your cargo. These trailers undergo thorough cleaning procedures to ensure they are free from any odors or contaminants that could compromise your shipment’s quality and safety.
To guarantee the highest standards for your sensitive food cargo, we provide specific instructions to carriers. This includes washing the truck, precooling the reefer unit to the desired temperature, and ensuring that the air chute is in proper working condition. These measures contribute to maintaining a uniform airflow distribution throughout the trailer, preserving the freshness and quality of your perishable goods.
While our primary expertise lies in time-sensitive loads within the food industry, we continuously strive to expand our capabilities and knowledge to serve our customers’ evolving needs. Our commitment to delivering exceptional service remains unwavering, and we are dedicated to ensuring the successful transportation of your specialized cargo.
Please rest assured that when you choose GO TO TRUCKERS, you are entrusting your sensitive cargo to a team that understands the importance of precision, reliability, and maintaining the highest standards throughout the transportation process.
At Go To Truckers, our approach to customer service and responsiveness is centered around our commitment to your success. From the moment we recruit a new agent, we seek out individuals who are motivated by helping others. We understand that the only way we can truly assist you is by actively listening to your needs, challenges, and aspirations. By gaining a deep understanding of your unique requirements, we can help design a personalized plan to help you reach your goals.
Active listening and open communication are the cornerstones of our customer service philosophy. We believe that by truly hearing and understanding your concerns, we can provide comprehensive and tailored solutions to meet your specific needs. Our dedicated agents are trained to listen attentively, ensuring that we address all your questions, feedback, and requirements with utmost care.
We also recognize the importance of emotions in delivering exceptional customer service. To better serve you, we cultivate a positive work environment where our agents feel a sense of happiness and fulfillment. This positive mindset allows them to serve you with enthusiasm, empathy, and a genuine desire to assist.
Our commitment to outstanding customer service extends beyond regular business hours. We are available to help you whenever you need us, including holidays and weekends. Your satisfaction and success are our top priorities, and we strive to provide prompt and responsive support whenever you require it.
At Go To Truckers, we believe that exceptional customer service is built on a foundation of active listening, open communication, and a genuine dedication to your needs. We are here to serve you, and we aim to establish a strong and enduring partnership based on trust, reliability, and outstanding service.
We understand that pricing and rate negotiations are crucial aspects to improve the efficiency of your supply chain. While rates are influenced by supply and demand dynamics that are beyond our control, we are dedicated to providing fair market rates to our shippers. To achieve this, we have a team of experts who specialize in analyzing market conditions and trends.
Since 2017, we have been collecting extensive data from various load boards and platforms, comprising thousands of daily rate data points. Utilizing advanced mathematical and computational models, we forecast rates to gain a better understanding of market trends. This allows us to offer you favorable rates for your loads.
Our commitment lies in facilitating sourcing capacity at fair market rates. We have developed strong networks of carriers in key locations such as TX, CA, FL, TN, GA, IL, NJ, PA, NC, and SC. These carriers consistently handle loads for us, enabling us to secure competitive rates in these areas.
Unlike some brokers who simply post loads on a load board and wait for a truck, our approach is centered on building strong relationships with carriers. By providing them with consistency and predictability in their preferred lanes, we help carriers reduce costs. These savings are then passed on directly to our shippers, enabling them to benefit from fair market rates.
We prioritize transparency and honesty in our operations. If there are specific lanes where we may not be the best fit, we are more than willing to refer you to other transportation providers who specialize in those areas. Our focus is on being the best in the regions where we have a strong presence, ensuring that you receive the maximum benefit.
In summary, our pricing and rate negotiation process is backed by extensive market research, analytics, and strong carrier relationships. We strive to offer fair market rates, particularly in the areas where our network is most robust. By working closely with carriers and prioritizing consistency, we aim to provide cost savings and reliable service to our shippers.
At GO TO TRUCKERS, we offer a range of additional value-added services to enhance your shipping experience. While our main area of specialization is Reefer and Dry van shipments on food-grade containers for time-sensitive loads, we understand the importance of catering to diverse shipping needs. Here are the additional services we provide:
Drayage Services: We offer drayage services for both dry and refrigerated containers. Drayage involves the transportation of containers over short distances, typically between ports, rail yards, or distribution centers. Our experienced team ensures efficient and reliable drayage operations, facilitating the smooth movement of your containers.
LTL (Less Than Truckload) Services: In addition to full truckload shipments, we provide LTL services. This option is ideal for smaller shipments that don’t require a full trailer. By consolidating multiple LTL shipments, we optimize transportation costs and provide competitive rates while maintaining reliable delivery schedules.
Expedited Services: We understand that certain shipments require urgent delivery due to time-sensitive factors or unforeseen circumstances. Our expedited services prioritize the quickest possible transit times, ensuring your goods reach their destination promptly and reliably. We work closely with a network of expedited carriers to provide time-critical solutions tailored to your specific needs.
Our commitment to excellence extends to these value-added services as well. We meticulously select carriers who specialize in each service, ensuring their expertise aligns with your unique shipping requirements. By diversifying our service offerings, we aim to be your trusted partner for a wide range of shipping needs, providing comprehensive solutions under one roof.
Rest assured that regardless of the service you choose, we maintain the same high standards of reliability, transparency, and customer service. Our goal is to streamline your shipping processes, provide peace of mind, and exceed your expectations at every step.
Please feel free to reach out to our team for further details or if you have any specific requirements. We are here to assist you in finding the most suitable and value-added solutions for your shipping needs.
We understand that unexpected disruptions or delays can occur in the logistics industry. However, we prioritize proactive measures to prevent and address these issues, ensuring a smooth and reliable shipping experience for our customers. Here’s how we handle such situations:
Effective Communication: We believe that open and transparent communication is essential in handling unexpected disruptions or delays. We proactively keep our customers informed throughout the shipping process. Whether it’s good news or bad news, we believe in sharing information promptly so that we can work together to find alternative solutions and minimize any inconvenience. Our team remains accessible and responsive, providing updates and addressing any concerns or questions you may have.
Strong Carrier Vetting System: We have implemented a robust vetting system to select top carriers for our network. By carefully evaluating carriers based on their track record, safety ratings, and equipment maintenance standards, we reduce the possibility of partnering with carriers that may have issues related to truck and trailer maintenance. This proactive approach minimizes the likelihood of disruptions caused by equipment failure or poor performance.
Internal Carrier Ranking System: We maintain an internal ranking system that continuously evaluates carrier performance. Carriers with a history of more than 5% late deliveries or pickups are not considered for future shipments. This stringent assessment ensures that we work with carriers who consistently demonstrate reliability and timeliness.
While we strive to prevent disruptions, we also understand that unforeseen circumstances can arise. In such cases, we leverage our strong carrier network and industry expertise to swiftly respond and mitigate any issues that may arise. Our team is experienced in managing unexpected challenges and will work diligently to find suitable solutions to keep your shipment on track.
Our commitment to our shippers, is to provide reliable service, transparency, and effective communication throughout the transportation process. You can trust us to proactively handle any unexpected disruptions or delays, ensuring your cargo arrives at its destination efficiently and with minimal impact.
At GO TO TRUCKERS, we take great pride in our extensive network coverage and geographic reach, with a strong focus on time-sensitive dry and refrigerated loads. Here’s some valuable information about our network and capabilities:
– Distributors of Latin Products: Our customer network includes a wide range of distributors specializing in Latin products. These distributors handle various commodities, including personal care items, dry groceries, and a diverse selection of Spanish food products. With our expertise in handling Latin products, we provide tailored logistics solutions to ensure the safe and efficient transportation of these goods.
– Expertise in Meat, Chicken, and Dairy Loads: We have successfully moved thousands of meat and chicken loads, demonstrating our expertise in handling perishable products. Additionally, we have extensive experience in transporting dairy products, ranging from cheese to sour cream. Our knowledge of the specific requirements and regulations associated with these types of shipments guarantees the highest standards of quality and safety.
– Produce Industry Focus: Each year, we move several truckloads of various produce items, including watermelons, pumpkins, bananas, pineapples, corn, onions, avocados, and mangos. Our understanding of the produce industry enables us to provide specialized handling to preserve the freshness and quality of these perishable goods throughout the transportation process.
Geographic reach
Our vast network of carriers spans across key states, including California (CA), Florida (FL), Texas (TX), Tennessee (TN), South Carolina (SC), North Carolina (NC), Georgia (GA), Pennsylvania (PA), Illinois (IL), and New Jersey (NJ). These strategic locations allow us to provide reliable and timely services, ensuring that your shipments reach their destinations efficiently.
Bilingual Advantage
Our entire team is bilingual (English and Spanish speakers), for this reason, we have cultivated strong relationships with Spanish-speaking drivers, giving us access to a wider pool of carriers. This advantage expands our capabilities and enables us to cater to the specific needs of diverse shippers and drivers alike.
By choosing us as your freight brokerage partner, you gain access to our extensive network, industry expertise, and specialized carrier relationships. Whether you require transportation for time-sensitive dry and refrigerated loads, Latin products, meat, chicken, dairy, or cross-border shipments from Mexico, we are committed to providing exceptional service and tailored logistics solutions.
Please feel free to contact us for further information or to discuss your specific requirements. We are dedicated to delivering reliable and efficient transportation services that meet your unique needs.
Ensuring cargo security and preventing theft is a top priority for us as a freight broker. We have implemented a comprehensive set of measures and procedures to safeguard your shipments throughout the transportation process. Here are some key steps we take:
Identity Verification: We have a stringent process for verifying the identity of dispatchers and drivers. This involves calling the phone number registered in SAFER WEB to confirm their identity. We also cross-reference the provided driver’s license with the name initially provided by the carrier to ensure accuracy and authenticity. This helps us minimize the risk of potential scammers or double brokers.
Vehicle Verification: Before dispatching a load, we verify the Vehicle Identification Number (VIN) of the selected truck and trailer. This ensures that the equipment being used is legitimate and matches the carrier’s insurance policy. By confirming the accuracy of these details, we minimize the chances of unauthorized carriers or equipment being used.
Insurance Validation: We go the extra mile by directly contacting the carrier’s insurance company to validate the policy’s status. During this process, we confirm the coverage of the specific product being transported and inquire about any exclusions related to cargo theft. This step helps us ensure that your cargo is adequately protected under the carrier’s insurance policy.
Transparency and Verification: We provide our shippers with the Motor Carrier (MC) number and company name of the carriers we source for their shipments. This enables our shippers to independently verify the legitimacy of the carrier by cross-referencing the MC number and checking the information displayed on the truck’s side. This transparency promotes trust and empowers shippers to actively participate in verifying the carrier’s credentials.
Strategic Partnerships: We prioritize working with carriers who have established reputations for maintaining high standards of security and safety. By partnering with reputable carriers, we significantly reduce the risk of cargo theft or unauthorized access to your shipments.
Our commitment to cargo security goes beyond mere compliance. We are dedicated to proactively mitigating potential risks and continuously improving our security measures to provide you with peace of mind throughout the transportation process.
If you have any specific security concerns or requirements, please don’t hesitate to reach us at f.campione@gototruckers.com . We are here to address your needs and provide customized solutions that prioritize the safety and security of your valuable cargo.
Absolutely! We understand the importance of seamless data exchange and the value it brings to our shippers. As a forward-thinking freight broker, we offer technology integrations and API solutions to facilitate smooth communication and streamline processes between our systems and your existing Transportation Management System (TMS).
Our dedicated IT department is well-equipped to handle a wide range of integrations using APIs (Application Programming Interfaces) or EDI (Electronic Data Interchange). This means we can seamlessly connect our systems with your TMS, enabling real-time data exchange, efficient quoting, timely updates, and streamlined handling of shipping documentation.
By integrating our systems, you gain access to a range of benefits, including:
Enhanced Efficiency: The integration eliminates the need for manual data entry and minimizes the chances of errors or delays. You can quickly obtain accurate quotes, track shipments, and receive important updates, all within your existing TMS.
Real-Time Visibility: With the integration in place, you gain real-time visibility into the status of your shipments. You can access tracking information, delivery confirmations, and other critical data, providing you with greater control and peace of mind.
Seamless Documentation: Our integration capabilities enable the seamless exchange of shipping documents, such as bills of lading, invoices, and proof of delivery. This eliminates the need for manual document handling, reduces paperwork, and ensures a smoother workflow.
Customized Solutions: Our IT team is skilled in tailoring integrations to meet your specific requirements. We work closely with you to understand your needs and develop a solution that aligns with your workflows and systems. Whether you require a one-time integration or an ongoing integration partnership, we can accommodate your unique needs.
Our goal is to provide you with a seamless experience and empower you with the tools necessary to efficiently manage your shipping processes. We believe that technology integration is a key driver in achieving this, and we are committed to delivering robust solutions that enhance your operational efficiency and overall satisfaction.
If you have specific integration requirements or would like to explore the possibilities of integrating our systems, please reach to us at carlos.naranjo@gototruckers.com . We will be more than happy to discuss the options and work towards a customized integration solution that fits your needs.
We have a wide range of transportation capabilities to cater to diverse shipping needs. While our greatest strength lies in handling Full Truckload (FTL) shipments for reefer and dry goods, we also offer several other transportation modes to accommodate various requirements. Here are the different types of transportation modes we have the capability to handle:
FTL (Full Truckload): We specialize in FTL shipments, which are ideal for customers with larger freight volumes that require exclusive use of a truck. Whether it’s refrigerated goods or dry commodities, we have the expertise and capacity to handle FTL shipments efficiently.
Partial Loads: For customers who have smaller shipments that don’t fill an entire truck, we offer partial load services. This allows you to share the cost of transportation with other shippers while still enjoying reliable and efficient delivery.
LTL (Less than Truckload): If you have smaller dry shipments that don’t require a full truck, our LTL services are designed to meet your needs. We consolidate multiple LTL shipments to maximize efficiency and minimize costs while ensuring timely delivery.
Expedited Freight: When time is of the essence and you need your shipment to reach its destination urgently, we offer expedited freight services. With our expedited solutions, we prioritize your shipment and ensure it receives dedicated attention and swift transportation.
Drayage: We also provide drayage services, which involve the transport of containers and goods over short distances, typically from ports or rail yards to their final destination or vice versa. Our experienced carriers and drivers are well-versed in drayage operations, ensuring efficient and reliable container movement.
By offering this diverse range of transportation modes, we aim to provide our shippers with flexibility and tailored solutions for their specific shipping requirements. Whether you have large FTL shipments, smaller partial loads, time-sensitive expedited freight, or the need for drayage services, we have the capabilities and expertise to handle it all.
If you have any specific transportation needs or require assistance in selecting the most suitable mode for your shipments, our team is here to help. We work closely with you to understand your requirements and provide customized transportation solutions that meet your expectations and ensure the safe and timely delivery of your goods.
At GO TO TRUCKERS, we specialize in providing transportation services for the food and beverage industry. Our focus is on food-grade transportation with both reefers and dry vans, ensuring the safe and efficient delivery of perishable and non-perishable food products. We have established strong partnerships with numerous Mexican and Latin American product distributors, allowing us to cater to their specific needs.
Our expertise extends to various segments within the food industry. Many of our customers deal with a wide range of food products, including fresh produce such as watermelons, pumpkins, bananas, pineapples, corn, onions, avocados, mangoes, and other fruits and vegetables. We also handle meat and chicken loads, dairy products like cheese and sour cream, Latin products, gluten-free products, spices, coffee, and more.
In addition to our specialization in the food industry, we have several customers who are importers and deal with a diverse range of imported goods. These may include Mexican food items, personal care products, dry groceries, Spanish food,, and various other consumer goods.
While our main focus is on the food and beverage sector, we also serve customers from other industries. Some of our customers are involved in the paint manufacturing industry, distributing paint and powder products. Others specialize in hardwood, furniture, automotive products, tires and wheels, wire and cable, and other industrial and manufacturing supplies.
We take pride in our ability to understand the unique requirements of each market and industry we serve. Our experience and expertise in handling a wide variety of products allow us to provide tailored transportation solutions that meet the specific needs of our customers.
Becoming a customer with us is a simple and straightforward process designed to ensure that we understand your needs and challenges in order to provide the most effective solutions. Our goal is to not only sell our services but to truly serve your logistics requirements, helping you reach your desired destination with maximum efficiency and satisfaction.
To initiate the partnership, the first step is for us to gain a deep understanding of your specific needs and operational challenges. This is where our dedicated freight coordinators come into play. We will assign you a freight coordinator who specializes in your industry niche and geographical area. They will work closely with you to analyze your requirements and determine how our services can best meet your unique demands.
Once we have identified that our operational approach aligns with your business goals, we can proceed to the next steps. We will begin by providing you with accurate and competitive quotes for some of your most challenging shipping lanes. This will give you an opportunity to evaluate our proposed solutions and determine if they meet your expectations.
If you find our proposal favorable, the next step is to sign our broker-to-shipper agreement. This agreement formalizes our partnership and sets the foundation for a seamless working relationship. Once the agreement is in place, you can start tendering your shipments to us.
As soon as we receive your tender, our experienced team will swiftly dispatch a reliable truck to transport your freight. Throughout the entire transportation process, we will diligently track the truck’s progress and provide you with timely updates. Our commitment to transparency and communication ensures that you stay informed and have peace of mind knowing your shipment is in capable hands.
Once the load is successfully delivered, we will promptly provide you with the Proof of Delivery (POD) along with the corresponding invoice. This streamlined journey from start to finish reflects our dedication to simplicity, efficiency, and cost-effectiveness.
By choosing to work with us, you can significantly reduce the time, money, and effort involved in managing your logistics. Our comprehensive services, experienced team, and commitment to exceptional customer service make us the ideal partner to help you navigate the complexities of transportation and achieve your business objectives. If you want to start working with us send us an email to f.campione@gototruckers.com
Becoming a carrier with GO TO TRUCKERS is a simple and rewarding process that opens up opportunities for growth and collaboration. We are dedicated to building strong and long-lasting partnerships with carriers who share our commitment to excellence and reliability.
To start the journey of becoming a carrier for us, all you need to do is fill out our carrier package. This package allows us to gather important information about your transportation services, including your desired lanes and your goals as a transportation provider. By sharing this information with us, we can better understand your needs and align them with our available opportunities.
Once you have submitted your carrier package, our safety department will carefully review your track record to ensure that you meet our high safety standards. This step is crucial for maintaining the integrity and reputation of our network. Upon successfully passing our safety evaluation, you will be eligible to subscribe to our loadboards and begin moving loads with us.
However, we go beyond mere transactional loads. Our aim is to establish a true partnership with our carriers, where we actively listen to their needs and challenges. We believe in providing support and guidance to help carriers find repeatable and predictable lanes that contribute to the growth and success of their business. Our team is always ready to lend a helping hand, offering valuable insights and industry expertise to optimize your operations and maximize your opportunities.
By choosing to become a carrier with us, you gain access to a network of reliable and reputable shippers, as well as the potential for consistent and profitable freight opportunities. We value the relationships we build with our carriers, and we are committed to fostering a collaborative and mutually beneficial partnership.
Join us on this journey, where we work together to achieve your transportation goals and propel your business to new heights. Request a carrier package by sending and email to carriers@gototruckers.com. We look forward to welcoming you to our network of trusted carriers.
GO TO TRUCKERS’ mission is to provide customers with the most satisfying shipping experience they have ever encountered. We exist to attract and retain customers by meeting their highest expectations of quality. Our goal is to become the trusted transportation provider in the industry.”
Position GO TO TRUCKERS as a market leader in providing exceptional guidance in sourcing reliable and trustworthy carriers. We are dedicated to providing innovations and solutions for today and the future of the transportation industry.
At GO TO TRUCKERS, our guiding principles and core values serve as the foundation of our company. These values – passion, persistence, excellence, teamwork, and innovation – are the perfect ingredients that make us a top transportation provider in the industry.
Passion drives us to go above and beyond in delivering exceptional service to our customers. It fuels our dedication and commitment to meeting and exceeding their expectations. We are passionate about what we do, and this passion translates into the utmost care and attention we put into every shipment.
Persistence is the key to overcoming challenges and finding solutions. We never give up in the face of obstacles. Instead, we persevere and find innovative ways to address any issues that arise. Our persistence ensures that we keep the freight moving smoothly and efficiently, delivering results that our customers can rely on.
Excellence is the standard we strive for in every aspect of our operations. From selecting reliable carriers to providing accurate and timely information, we aim for excellence in every interaction. Our commitment to excellence means that we continuously evaluate and improve our processes to ensure the highest level of service.
Teamwork is at the heart of our success. We believe in collaboration and building strong partnerships with both our customers and carriers. By working together seamlessly, we create a unified network that can tackle any logistical challenge. Our teamwork enables us to provide reliable and efficient transportation solutions.
Innovation is crucial in an ever-evolving industry. We embrace new technologies, strategies, and ideas to stay ahead of the curve. By leveraging innovative solutions, we optimize efficiency, reduce costs, and enhance the overall shipping experience. We are always exploring new ways to improve our services and provide added value to our customers and carriers.
These core values set us apart as freight brokers and enable us to deliver exceptional results. Whether you are a shipper or a carrier, you can trust that our passion, persistence, excellence, teamwork, and innovation will ensure a seamless and successful transportation experience.
In the world of transportation, GO TO TRUCKERS stands tall with a clear purpose and strong values. We are passionate about transportation, always ready to tackle supply chain challenges. With persistence as our driving force, we never give up in finding solutions for our clients. Through teamwork, we build strong foundations and achieve common goals, bringing value to our customers. Embracing innovation, we continuously improve our processes to deliver exceptional service. Guided by established practices, we ensure consistent and efficient operations. At GO TO TRUCKERS, we make a difference in transportation and the lives we touch, as we strive to create a meaningful impact.
At GO TO TRUCKERS, we’re always excited to welcome new talent to our team. Applying for a job with us is easy. Simply send us an email at talento@gototruckers.com, attaching your CV, and we’ll be delighted to schedule an interview with you. We value individuals who are passionate and driven, just like you. For a comprehensive list of job opportunities, feel free to visit our website, where you can explore positions that align with your skills and aspirations. We look forward to hearing from you and potentially having you join our team at GO TO TRUCKERS.
The #1 result that shippers can get us as a freight broker is optimized transportation, which involves:
– Identifying the most cost-effective and efficient shipping options for your cargo.
– Negotiating favorable rates and terms with carriers to reduce transportation costs.
– Managing the logistics process, including scheduling, tracking, and delivery, to ensure timely and reliable transportation.
– Providing value-added services, such as streamline the shipping process and improve overall supply chain performance.
-Handling any issues or exceptions that may arise during transit, to minimize disruptions and delays.
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At GO TO TRUCKERS, we are focus on helping shippers optimize their transportation operations, reduce costs, and improve overall supply chain efficiency, by leveraging our expertise, industry knowledge, and network of transportation providers. By working with us, you can focus on your core business activities, knowing that your logistics needs are being handled by a trusted partner who is committed to your success.
The primary objection or roadblock that shippers often face when considering working with a freight broker is the concern about cost and the belief that they can handle their logistics internally. However, there are key factors to consider.
While it may seem cost-effective to manage logistics in-house, it can be a complex and resource-intensive task. Freight brokers specialize in navigating the intricacies of the transportation industry and can provide valuable expertise, efficiency, and cost savings.
At GO TO TRUCKERS, we understand these concerns and address them head-on. Our commitment is to deliver exceptional value and results to our customers. By leveraging our extensive network of carriers, we can secure competitive rates, negotiate favorable terms, and optimize shipping options to drive cost savings for shippers.
We believe in transparency and collaboration, working closely with our customers to understand their unique needs and challenges. Our experienced team of logistics professionals is dedicated to finding the most efficient and effective solutions tailored to each shipper’s requirements.
To further build trust and confidence, we encourage you to explore our case studies and client testimonials that showcase our successful partnerships. These real-world examples demonstrate how we have helped shippers overcome obstacles, streamline operations, and achieve their transportation goals.
By choosing GO TO TRUCKERS as your freight broker, you gain a trusted partner who will optimize your supply chain, enhance cost efficiency, and deliver exceptional service. We are here to help you overcome any objections or roadblocks, ensuring a seamless and rewarding shipping experience.