Client Overview:
South Florida Tissue Paper, a leading tissue paper manufacturer based in Miami Gardens, FL, distributes its products nationwide. Known for its high-quality products, the company faced challenges in logistics efficiency that impacted its operations and customer satisfaction.
The Challenge:
South Florida Tissue Paper primarily relied on LTL (Less-than-Truckload) services, believing it was the most cost-effective option. However, this approach resulted in significant operational inefficiencies:
- Frequent Delays: LTL shipments often lacked precise delivery schedules, leading to unpredictable drop-off times.
- High Costs: Sending multiple LTL shipments close to each other incurred unnecessary expenses.
- Warehouse Constraints: Delays caused inventory bottlenecks, limited warehouse space, and interruptions in machinery operations.
The Solution:
After analyzing their shipping patterns, Go To Truckers identified a better approach: transitioning to multistop FTL (Full Truckload) shipments.
- Customized Multistop Routes: By leveraging Go To Truckers’ extensive network of qualified carriers in Florida, a strategic plan was created to consolidate shipments into multistop FTL loads. Each route included 3–4 drops, ensuring timely pickups and deliveries.
- Improved Delivery Times: Coordinated scheduling reduced delivery timelines from 4–7 days with LTL to just 1–2 days.
- Proactive Support: Go To Truckers ensured seamless operations by providing immediate documentation, even for nighttime deliveries, enhancing reliability and transparency.
The Results:
- Reduced Delivery Time: Faster and more predictable delivery schedules strengthened customer trust and loyalty.
- Cost Savings: Consolidating LTL shipments into multistop FTL loads minimized unnecessary expenses.
- Operational Efficiency: Optimized warehouse space allowed machinery to operate continuously without interruptions, boosting production.
- Increased Sales: Improved logistics and customer satisfaction contributed to a 10% increase in sales.
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